Please note: AppData is a hidden directory. Make sure you have enabled to view hidden files and directories in the Windows Explorer settings!
Log files location on Linux / OS X / Unix operating systems
On Linux / OS X / Unix operating systems the PowerFolder log files are located here:
If PowerFolder is run as a different user as the currently logged in:
/Users/<user>/.PowerFolder/logs (OS X)
Please note: .PowerFolder is a hidden directory.
Sending log files to PowerFolder Support
When our support requests the log files of PowerFolder, please make sure you include the log files from the date on which the problem occurred. Please also restart the client and send us the log file from the current date to check if there are any configuration problems. Those problems will mostly only occur, when the client is being restarted. Please also send the system_properties.txt. It contains information about your system like your operating system and your Java version.