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Problem: Duplicate folders

Problem: Duplicate folders

Dec 29, 2016

In rare cases (0,1%-0,5% of accounts) may experience duplicated folders. This bug existed in PowerFolder Version 11.1 or below. Version 11.2 prevent this from happening. To solve a user / folder which is affected please follow these steps:

  1. Execute the following SQL to list all duplicate folders: select id, basePath, count(*) AS cnt from FolderSettings GROUP BY hex(basePath) HAVING cnt > 1;  Remember the folder IDs

  2. Identify the dupe folder, which can be removed with Folders API. Take the folder with only a single owner and no other accounts.   Remember the folder ID.

  3. Actually remove the folder with API executed with parameter "deleteData=0"  and the folder ID.

Version 11.2 or higher contain an automatic cleanup process.

Related tickets:

  • PFS-2045 - Avoid duplicate folders when setting up multiple folders at once from client

  • PFS-1957 - Automatic cleanup of duplicate folders

Auto cleanup process (Version 11.2+)

  • The cleanup process checks every 30 minutes for duplicate folders.

  • If it finds these the following WARNINGS will be logged:

  • Cleaned up duplicate folder for 'username'

  • Unable to automatically clean up duplicate folder for 'username'

  • In case of the latter message a manual cleanup by admin or user is necessary.

 

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