Log message: No owner found

Reason

This message can appear in the client under two possible conditions:

• An owner of a folder, which is still being synchronized/used by other members, has been deleted.

• A folder has been shared by a PowerFolder Server admin manually.

Due to it's technical background, every folder needs to have an owner assigned. If a folder has no owner, the above mentioned log entry will be created in the client logs and displayed as a warning in the notifications of the client.

Solution

Please login to the web interface and choose one of the options below:

• Grant owner rights to an existing folder member:

  • Click on Folders and select the folder in question.

  • Click on Members

  • Click on the permission of the member you want to assign owner rights to and select Owner from the drop-down.

• Create a dedicated user account and grant owner rights to this account:

  • Click on Accounts > Create User.

  • Fill out all necessary fields and click on Save.

  • Click on Folders and select the folder in question.

  • Click on Members

  • Click on the permission of the member and you've just created and shared the folder with and select Owner from the drop-down.

 If you are an admin and share folders manually as an admin with users, we recommend to create a dedicated account and make this account an owner of the folder. Please note: An owner has all permissions available on the folder, therefore it should be an account, which no one else, except the admin, can access.