{"type":"doc","content":[{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":100.0},"content":[{"type":"paragraph","content":[{"text":"Allgemeine Informationen, Benutzer- und Troubleshooting Handbücher","type":"text"}]},{"type":"bodiedExtension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"section","parameters":{"macroParams":{},"macroMetadata":{"macroId":{"value":"3dd3019a-5a87-4c55-9d7d-6632b8b41c5b"},"schemaVersion":{"value":"1"},"title":"Section"}}},"content":[{"type":"extension","attrs":{"extensionType":"com.atlassian.confluence.migration","extensionKey":"legacy-content","text":"","parameters":{"cxhtml":"

PowerFolder Clients

PowerFolder Cloud

PowerFolder Mobile App

PowerFolder Server

(nur in englisch verfügbar)

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Support Levels

Product	Support Options
PowerFolder Free	Kein Support
PowerFolder Cloud	Online Support
PowerFolder Business	Online Support
PowerFolder Enterprise	Online Support Telefon Support

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Kontaktinformationen

Support Option	Kontaktinformation
Online Support	Um unseren Support zu kontaktieren loggen Sie sich in unserem Support System ein. Falls Sie noch kein Konto haben, müssen Sie sich eines erstellen, um eine Supportanfrage zu erstellen. Bitte fügen Sie folgende Informationen in Ihrem Support Fall hinzu, um eine schnelle Behebung zu gewährleisten: Bitte wählen Sie einen aussagekräftigen Betreff, der Ihr Problem gut zusammenfasst. Bescvhreibe Sie Ihre Umgebung z.B.: Betriebssystem, Programmversion, Konfiguration... Beschreiben Sie Ihr Problem oder Ihre Frage so detailiert wir möglich, inklusive der Schritte, die Sie unternommen haben, bevor da Problem auftritt. .
Telefon Support	Um unseren telefonischen Support zu erreichen rufen Sie bitte unter +49 2132 / 97 92 291 an. Bitte beachten Sie: Unser Support Team kann Ihnen nur telefonisch helfen, wenn Sie das Produkt PowerFolder Enterprise gekauft haben.

Support Option

Kontaktinformation

Online Support

Um unseren Support zu kontaktieren loggen Sie sich in unserem Support System ein. Falls Sie noch kein Konto haben, müssen Sie sich eines erstellen, um eine Supportanfrage zu erstellen.

Bitte fügen Sie folgende Informationen in Ihrem Support Fall hinzu, um eine schnelle Behebung zu gewährleisten:

Bitte wählen Sie einen aussagekräftigen Betreff, der Ihr Problem gut zusammenfasst.
Bescvhreibe Sie Ihre Umgebung z.B.: Betriebssystem, Programmversion, Konfiguration...
Beschreiben Sie Ihr Problem oder Ihre Frage so detailiert wir möglich, inklusive der Schritte, die Sie unternommen haben, bevor da Problem auftritt.
.

Telefon Support

Um unseren telefonischen Support zu erreichen rufen Sie bitte unter +49 2132 / 97 92 291 an.

Bitte beachten Sie: Unser Support Team kann Ihnen nur telefonisch helfen, wenn Sie das Produkt PowerFolder Enterprise gekauft haben.

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PowerFolderDE