In rare cases (0,1%-0,5% of accounts) may experience duplicated folders. This bug existed in PowerFolder Version 11.1 or below. Version 11.2 prevent this from happening. To solve a user / folder which is affected please follow these steps:
- Execute the following SQL to list all duplicate folders: select id, basePath, count(*) AS cnt from FolderSettings GROUP BY hex(basePath) HAVING cnt > 1;
Remember the folder IDs - Identify the dupe folder, which can be removed with Folders API. Take the folder with only a single owner and no other accounts. Remember the folder ID.
- Actually remove the folder with API executed with parameter "deleteData=0"
and the folder ID.
Version 11.2 or higher contain an automatic cleanup process.
Related tickets:
- PFS-2045 - Avoid duplicate folders when setting up multiple folders at once from client
- PFS-1957 - Automatic cleanup of duplicate folders
Auto cleanup process:
- The cleanup process checks every 30 minutes for duplicate folders.
If it finds these the following WARNINGS will be logged:
Cleaned up duplicate folder for 'username'
Unable to automatically clean up duplicate folder for 'username'
- In case of the latter message a manual cleanup by admin or user is necessary.