{"type":"doc","content":[{"type":"paragraph","content":[{"text":"General Information, User and Troubleshooting Guides","type":"text"}]},{"type":"bodiedExtension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"section","parameters":{"macroParams":{},"macroMetadata":{"macroId":{"value":"3dd3019a-5a87-4c55-9d7d-6632b8b41c5b"},"schemaVersion":{"value":"1"},"title":"Section"}}},"content":[{"type":"extension","attrs":{"extensionType":"com.atlassian.confluence.migration","extensionKey":"legacy-content","text":"","parameters":{"reason":"A column macro in a rich body macro can't be created or edited in the new editor.","nestedContent":{"type":"doc","content":[{"type":"bodiedExtension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"column","parameters":{"macroParams":{},"macroMetadata":{"macroId":{"value":"aeb55fee-dc2b-4118-ba33-af48eecc26d8"},"schemaVersion":{"value":"1"},"title":"Column"}}},"content":[{"type":"heading","attrs":{"level":3},"content":[{"text":"PowerFolder Clients","type":"text"}]},{"type":"bodiedExtension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"section","parameters":{"macroParams":{},"macroMetadata":{"macroId":{"value":"eda970af-6f24-4208-a0bf-86dd912077bb"},"schemaVersion":{"value":"1"},"title":"Section"}}},"content":[{"type":"mediaSingle","attrs":{"layout":"align-start","width":100,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":300,"id":"62bbf648-9aa7-43a6-86f4-9bf340bffaf3","collection":"contentId-301798","type":"file","height":300}}]}]},{"type":"bodiedExtension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"section","parameters":{"macroParams":{},"macroMetadata":{"macroId":{"value":"37c0523d-46b7-491c-a62d-5617fcfc0882"},"schemaVersion":{"value":"1"},"title":"Section"}}},"content":[{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"System Requirements","type":"text","marks":[{"type":"link","attrs":{"href":"https://powerfolder.atlassian.net/wiki/spaces/PF/pages/302031"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Features","type":"text","marks":[{"type":"link","attrs":{"href":"https://powerfolder.atlassian.net/wiki/spaces/PF/pages/302019"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Documentation","type":"text","marks":[{"type":"link","attrs":{"href":"https://powerfolder.atlassian.net/wiki/spaces/PF/pages/302261"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Troubleshooting","type":"text","marks":[{"type":"link","attrs":{"href":"https://powerfolder.atlassian.net/wiki/spaces/PF/pages/302097"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Release Notes","type":"text","marks":[{"type":"link","attrs":{"href":"https://powerfolder.atlassian.net/wiki/spaces/PF/pages/302085"}}]}]}]}]}]}]}],"version":1},"cxhtml":"

PowerFolder Clients

PowerFolder Cloud

PowerFolder Mobile App

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PowerFolder Server

Accessibility

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Support Levels

Product	Support Options
PowerFolder Free	Only PowerFolder Wiki Support
PowerFolder Cloud PowerFolder Drive	Online Support Online Support
PowerFolder Enterprise	Online Support Phone Support

Product

Support Options

PowerFolder Free

Only PowerFolder Wiki Support

PowerFolder Cloud

PowerFolder Drive

Online Support
Online Support

PowerFolder Enterprise

Online Support
Phone Support

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Contact Information

Support Option	Contact Information
Online Support	To contact our support, please login to our support system. If you don't have an account there already, you need to create one before to file a new support request. Please include the following information, when using this support option: Choose a meaningful subject summarizing your question or problem. Describe your environment, e.g. operating system used, program version, configuration. Describe your problem in detail, including the steps which led to the problem. .
Phone Support	To contact our support via phone, please book an appointment through support portal.

Support Option

Contact Information

Online Support

To contact our support, please login to our support system. If you don't have an account there already, you need to create one before to file a new support request.

Please include the following information, when using this support option:

Choose a meaningful subject summarizing your question or problem.
Describe your environment, e.g. operating system used, program version, configuration.
Describe your problem in detail, including the steps which led to the problem.
.

Phone Support

To contact our support via phone, please book an appointment through support portal.

Remote Support

Please download AnyDesk remote support tool for remote-sessions:

"}}}]}],"version":1}

PowerFolder Documentation and Support