If you experience some major issues that aren't documented here it might help to completely reinstall the client and purging the old configuration to also ensure that a faulty configuration wasn't the problem.
Windows 7 / 8.1 / 10
Clean Deinstallation
- Open the "Control Panel" and press on "Uninstall program" (category view) or press on Programs and Features (icon view).
- Search for PowerFolder in the list and start uninstalling it.
- While the deinstallation progresses the setup asks you if you want to purge your configuration. Click on Yes.
- After the setup finishes it will ask if you want to reboot your system (with installed shell extensions). Please confirm this message and restart your system.
- When you have chosen to not install the shell extensions this pop up won't show up. You won't need to reboot your system in this case.
- Navigate to C:\Users\<username>\AppData\Roaming\ and check if the directory PowerFolder got deleted.
- Rename your folders base directory (e.g. C:\Users\<username>\PowerFolders to C:\Users\<username>\PowerFoldersbackup) or delete it if there aren't any files inside.
After you've done that, PowerFolder got completely purged of your system. Now you can start a fresh installation.
Linux
Work in progress
Mac
- Mount the PowerFolder .dmg installation files.
- Start the script "Uninstall.command"
- After the script finishes rename your PowerFolder Base Path.
- Delete the .PowerFolder folder located in /home/<username>/
- Open the terminal.
- Change to the correct directory with cd "/home/<username>"
- Delete the .PowerFolder folder with "rm -r .PowerFolder"
- Now you can install PowerFolder again.