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Partners has now the possibility to make the changes in the end-user organizations , following changes can be made directly through partner-portal:

  • User licences

  • Storage

  • Cancellation

  • Reactivation

(info) or order new ones.

Info

The changes can be anytime in the month and will be charged only one time at the end of the month, according to the last changes made.

New End-User Org

New user order can directly be placed using partner portal, please use (plus) button to create a new org, give the name of the end-user, the partner admin is automatically the admin of the end-user org.

Standard order is two users and 1 TB storage.

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User Licences

User licences can be increased or decreased as per need.Standard is always two user licences included.

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Storage

Storage can be updated directly , standard 1TB is included as basic storageas partner admin.(warning)

Warning

In case of downgrade of the booked storage, please make sure that the data is saved by end-user or partner and deleted from cloud, in case of data lost, we are not responsible and unable to recover any data.

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Terminate

Partners can terminate the end-user org anytime during the month, this will be applicable only end of the month, also a reactivation is possible.

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Reactivation

Reactivation of a terminated org is possible in 2–3 days, can also be done in the partner portal.

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